Jiminny is a conversation intelligence and sales coaching platform that records, transcribes, and analyses sales calls to surface coaching insights, deal risks, and competitive intelligence — with an emphasis on making the coaching workflow practical for managers who don't have time to review dozens of calls.
Product Overview
Jiminny's coaching workflow is designed around the manager's time constraint: rather than requiring manual call selection and timestamp navigation, the platform surfaces AI-identified moments in calls where coaching is needed — missed discovery questions, competitor mentions, pricing objections — and presents them in a coaching playlist that managers can work through efficiently. Call analysis includes talk ratios, question rates, next-step commitment tracking, and custom topic detection. The CRM integration pushes call insights directly to Salesforce and HubSpot deal records, making conversation data visible alongside pipeline data for deal reviews. Jiminny competes with Gong and Chorus, positioning as a more accessible price point for growth-stage companies.
Key Features
- AI Call Recording & Transcription: Records and transcribes all sales calls across Zoom, Teams, Google Meet, and phone — with high-accuracy speaker identification.
- Coaching Playlists: AI identifies key moments across multiple calls and presents them as curated coaching playlists — managers review efficiently.
- Deal Intelligence: Surfaces topics, risks, and next steps from calls directly on CRM deal records — bridges conversation data and pipeline data.
- Custom Topic Detection: Define custom topics (competitor names, pricing questions, product features) and track mention frequency across all calls.
- Team Analytics: Talk ratio, question rate, and next-step commitment rates aggregated by rep, team, and time period.
Best For
Growth-stage B2B sales teams that want conversation intelligence and structured coaching workflows at a more accessible price point than Gong or Chorus.
Pricing
From £75/user/month. Contact for team pricing.
Key Integrations
Salesforce, HubSpot, Pipedrive, Zoom, Microsoft Teams, Google Meet, Outreach, Salesloft, Slack, Calendly
Pros
- Coaching playlist workflow reduces manager time investment for call review
- CRM integration makes conversation insights visible in deal management context
- More accessible pricing than Gong for growth-stage teams
- Custom topic detection provides competitive intelligence tracking
Cons
- Less mature AI analysis than Gong — some nuanced coaching insights require manual review
- Smaller customer base means less collective training data for AI models
- UK-founded — US market presence and support coverage less established
RevOps Jobs-to-Be-Done
- Team Call Coaching and Performance Management — Record and analyze sales calls to give managers a systematic view of rep performance and enable targeted coaching conversations. KPI: Improve manager coaching effectiveness by 40% with call data replacing gut-feel performance conversations
- Deal Inspection from Conversation Data — Surface deal risks and buying signals from call recordings to give managers visibility into deal health beyond CRM fields. KPI: Identify at-risk deals 3 weeks earlier through conversation intelligence signals vs pipeline reviews alone
- Sales Team Performance Analytics — Track team and individual performance metrics across calls — talk time, question quality, sentiment — to benchmark and improve. KPI: Standardize coaching criteria across the team and improve bottom quartile rep performance by 20%
How It Fits Your Stack
Primary system of record: Salesforce or HubSpot CRM
Key integrations: Salesforce, HubSpot, Pipedrive, Zoom, Google Meet, Teams, Slack
Data flows: Call recordings analyzed by AI; coaching insights and call scores delivered to managers; deal signals synced to CRM; manager dashboards aggregate team performance
Security & Compliance
- SSO / SAML: SAML 2.0 and Google SSO
- RBAC / permissions: Yes
- Audit logs: Yes
- Certifications: SOC 2 Type II, ISO 27001
- Data residency: EU (UK-based) and US
Implementation & Ownership
- Time to first value: 1–2 weeks
- Implementation complexity: Low — CRM and meeting tool integration
- Typical owners: VP Sales, Sales Manager, RevOps Lead
UK-founded with strong European traction; focuses on team coaching over deal analytics vs Gong
Proof & Buyer Signals
Ratings: G2: 4.6/5 (100+ reviews)
What buyers praise:
- Team coaching focus differentiates from Gong
- Good CRM integration
- Strong European support and data residency
Common complaints:
- Less AI depth than Gong/Chorus for deal analysis
- Smaller partner ecosystem
Often Compared With
- Convin — Convin has stronger QA automation for high-volume call centers; Jiminny focuses on team coaching and deal inspection for B2B sales teams
- Revenue.io — Revenue.io provides real-time call assistance; Jiminny focuses on post-call coaching and team performance analytics
- People.ai — People.ai focuses on activity data and pipeline attribution; Jiminny provides conversation intelligence for coaching and deal health
