Grain is an AI meeting recorder designed for teams that need to capture and share specific moments from customer conversations — not just transcripts. Its clip and highlight workflow makes it the preferred notetaker for sales teams that use video snippets for internal coaching, voice-of-customer research, and deal reviews.
Product Overview
Grain's core workflow is simple: join a call, mark important moments with one click during the recording, and Grain automatically creates shareable clips with the relevant context. Its AI Story feature assembles multiple clips from across different meetings into a single narrative — ideal for building a 'voice of customer' reel or compiling prospect objections for product feedback. Grain's integration with HubSpot and Salesforce automatically saves call recordings and AI notes to the relevant CRM record.
Key Features
- Highlight Clips: Create timestamped video clips during or after the call — instantly shareable via link with no download needed.
- AI Stories: Assemble clips from multiple calls into a single video narrative — for VoC research, coaching, or deal reviews.
- Auto-Notes: AI-generated meeting notes with action items, summary, and key moments delivered post-call.
- HubSpot & Salesforce Sync: Automatically log Grain recordings, transcripts, and notes to the matching CRM contact or deal.
- Team Library: Shared workspace to organise, search, and access all team recordings — with folder and tagging structure.
Best For
Sales teams and product teams that want to turn customer conversations into reusable assets — coaching clips, VoC reels, and deal intelligence libraries.
Pricing
Starter: free (limited clips). Creator at $15/user/month; Business at $39/user/month; Enterprise custom.
Key Integrations
Zoom, Google Meet, HubSpot, Salesforce, Slack, Notion, Zapier
Pros
- Best-in-class clip and highlight workflow
- AI Stories for multi-call narratives is unique
- Great for coaching and VoC use cases
- Clean, modern interface
Cons
- Less powerful conversation intelligence than Gong or Chorus
- Free plan very limited
- Less suited for teams that primarily need transcription volume
