Supernormal is an AI-powered meeting note-taker that automatically joins meetings, records and transcribes conversations, and writes structured notes in a customizable format. It integrates with popular video conferencing and productivity tools to deliver meeting documentation directly where your team works.
Product Overview
Supernormal's AI note templates can be customized for different meeting types — sales calls, team standups, 1:1s, customer success check-ins — ensuring notes always capture the most relevant information in the right format. Its CRM sync pushes notes directly into Salesforce and HubSpot contact records, eliminating manual post-call data entry.
Key Features
- AI Meeting Notes: Generates structured, customizable meeting notes in formats tailored to your meeting type.
- Custom Note Templates: Define what information to capture for different meeting types — sales calls, QBRs, project meetings.
- CRM Sync: Automatically pushes meeting notes and action items to Salesforce and HubSpot contact records.
- Team Collaboration: Share, edit, and comment on meeting notes within a shared team workspace.
- Integration with Calendar: Automatically joins scheduled meetings based on Google or Outlook calendar events.
Best For
Sales, customer success, and operations teams that want structured, CRM-synced meeting notes without manual post-call documentation effort.
Pricing
Free plan (limited meetings/month). Pro at $18/user/month. Business at $29/user/month. Enterprise plans available.
Key Integrations
Salesforce, HubSpot, Zoom, Google Meet, Microsoft Teams, Slack, Notion, Asana
Pros
- Custom templates ensure meeting notes capture role-relevant information
- CRM sync eliminates manual post-call documentation
- Clean, simple interface with minimal setup required
Cons
- AI note quality varies for unstructured or highly technical discussions
- Free plan has significant meeting recording limits
