Chorus is ZoomInfo's conversation intelligence solution, offering call recording, transcription, and deal insights tightly integrated with ZoomInfo's contact and company intelligence data. For teams already on ZoomInfo, it is a natural and cost-effective Gong alternative.
Product Overview
Chorus captures and analyses sales calls, emails, and video meetings, surfacing coaching moments and deal risks. Its integration with ZoomInfo data means that deal intelligence is enriched with firmographic context — useful for account-based teams. Since ZoomInfo acquired Chorus in 2021, pricing and bundling options have expanded.
Key Features
- Call Recording & AI Transcription: Auto-records and transcribes calls with speaker identification and keyword tracking.
- Deal Intelligence: Tracks engagement metrics and flags deals with low activity or stalled momentum.
- Coaching Playlists: Managers can compile call moments into coaching playlists for rep review.
- ZoomInfo Integration: Contact and company intelligence automatically overlaid on deal data.
- CRM Auto-update: Automatically pushes call notes and next steps to CRM fields.
Best For
Sales teams already using ZoomInfo for prospecting who want conversation intelligence bundled in, or teams seeking a Gong alternative at lower cost.
Pricing
Bundled with ZoomInfo plans or standalone — custom pricing. Contact ZoomInfo sales for a quote.
Key Integrations
Salesforce, HubSpot, Outreach, Salesloft, Zoom, Google Meet, Teams
Pros
- Strong ZoomInfo data integration
- Competitive when bundled with ZoomInfo
- Good coaching tools
Cons
- Less polished than Gong
- Product development slower since acquisition
- Standalone pricing less compelling
