Upscale is a multi-channel sales engagement platform that enables B2B sales teams to automate and personalize outreach across email, phone, LinkedIn, SMS, and WhatsApp. It combines sequence automation with an AI-powered insights layer to help sales teams identify their best-performing outreach strategies.
Product Overview
Upscale's platform provides SDRs and AEs with a unified outreach inbox, a power dialer, and multi-step sequence builder that coordinates touches across channels. Its analytics layer surfaces which sequences, messages, and channels are driving the most meetings booked — helping sales leaders optimize their outbound playbooks based on data.
Key Features
- Multi-Channel Sequences: Automates outreach across email, phone, LinkedIn, SMS, and WhatsApp in coordinated sequences.
- Power Dialer: Auto-dialer with local presence, voicemail drop, and call recording for outbound calling.
- Unified Outreach Inbox: All channel replies consolidated into a single inbox so reps never miss a response.
- AI Performance Insights: Identifies which sequences, messages, and channels correlate with meetings booked and deals won.
- CRM Sync: Bi-directional sync with Salesforce and HubSpot for seamless data flow between outreach and pipeline.
Best For
Mid-market B2B sales teams running multi-channel outbound programs who want data-driven insights on which outreach tactics are driving results.
Pricing
Contact Upscale for current pricing — plans are based on user seats and features.
Key Integrations
Salesforce, HubSpot, LinkedIn Sales Navigator, Slack, Zapier, Google Workspace
Pros
- AI performance insights connect outreach tactics to pipeline outcomes
- Multi-channel coverage including WhatsApp for global sales teams
- Unified inbox prevents missed responses across channels
Cons
- Smaller community and ecosystem compared to Outreach and Salesloft
- Advanced analytics features require higher-tier plans
