RingOver is a cloud-based business phone and communication platform that provides VoIP calling, SMS, video, and team messaging in a single application. Designed for sales and customer support teams, RingOver includes a built-in power dialer, CRM integration, and call analytics to improve rep productivity.
Product Overview
RingOver enables teams to call, text, and collaborate from a single interface on desktop or mobile. Its power dialer automates outbound dialing sequences, while its CRM sync logs every call and SMS interaction automatically. Conversation intelligence features provide post-call summaries and talk ratio analysis to help managers coach their teams.
Key Features
- Cloud VoIP: Unlimited calling with local presence numbers in 100+ countries, voicemail, and call recording.
- Power Dialer: Automates outbound dialing from contact lists with automatic next-call transitions and disposition logging.
- SMS & Messaging: Two-way SMS and team messaging alongside voice calling in a unified inbox.
- CRM Sync: Automatically logs calls, SMS, and recordings to Salesforce, HubSpot, Pipedrive, and other CRMs.
- Conversation Intelligence: AI-powered call summaries, sentiment analysis, and talk-ratio analytics for rep coaching.
Best For
SMB and mid-market sales and customer support teams that need an affordable, full-featured cloud phone system with built-in dialing automation and CRM integration.
Pricing
SMART plan from $21/user/month. BUSINESS from $44/user/month. ADVANCED from $54/user/month.
Key Integrations
Salesforce, HubSpot, Pipedrive, Zoho CRM, Freshsales, Zendesk, Intercom
Pros
- All-in-one phone, SMS, video, and messaging in a single platform
- Competitive pricing with international calling capabilities
- Conversation intelligence adds coaching value beyond basic dialing
Cons
- Enterprise features require higher-tier plans
- Less brand recognition than Aircall or Dialpad in the cloud phone market
