PhoneBurner is a cloud-based power dialer and sales acceleration platform designed for inside sales teams that make high volumes of outbound calls. It enables reps to dial through call lists up to 4x faster than manual dialling — with one-click voicemail drop, post-call email automation, and call recording — without the compliance complexity and cost premium of parallel diallers.
Product Overview
PhoneBurner's positioning is the practical, affordable, compliance-friendly alternative to parallel diallers for teams where calling volume is high but parallel dialling is either unnecessary or legally problematic. Its core power dialler workflow eliminates the dead time in manual dialling: as soon as a call ends, PhoneBurner automatically dials the next contact, pre-populates the rep's disposition form, and queues a voicemail for one-click drop if the call goes to voicemail. Post-call email automation sends a follow-up email to each prospect based on the call outcome selected by the rep — triggered automatically without any manual action. PhoneBurner's ARMOR anti-spam technology monitors the health of the caller IDs used in campaigns and automatically rotates numbers showing as 'likely spam' in carrier databases — protecting connect rates as caller ID reputation becomes an increasingly important outbound variable.
Key Features
- Power Dialler: Automatic next-call dialling immediately after each call ends — eliminate manual dialling time and increase daily call volume up to 4x.
- One-Click Voicemail Drop: Pre-recorded voicemail messages left in one click — never record the same voicemail message again.
- Post-Call Email Automation: Trigger automated follow-up emails based on call disposition — personalised follow-up sent immediately after every call outcome.
- ARMOR (Spam Protection): Automatic caller ID health monitoring and rotation — protect connect rates by cycling numbers before they are flagged as spam.
- Call Recording & Analytics: Record all calls, track connect rates and call outcomes, and review recordings for coaching — full call activity reporting by rep and team.
Best For
Inside sales teams making high volumes of outbound calls that want to maximise daily call volume without the compliance complexity of parallel dialling — particularly teams in regulated industries or those calling consumer audiences.
Pricing
Standard: $149/user/month (includes all features). Custom: enterprise. Free trial available.
Key Integrations
Salesforce, HubSpot, Pipedrive, Zoho CRM, Zapier, Google Sheets, Outreach, Salesloft, Close, Infusionsoft
Pros
- ARMOR spam protection actively maintains caller ID reputation — a genuine differentiator vs. competitors
- All-in-one pricing includes all features — no per-feature add-ons or usage fees
- Post-call email automation eliminates manual follow-up work after every call
- Compliance-friendly — no parallel dialling reduces TCPA and GDPR risk
Cons
- Sequential power dialling only — cannot match the volume efficiency of Orum or Nooks parallel diallers
- Higher per-seat price than JustCall or Kixie for equivalent power-dialling capability
- Less AI-native than newer competitors — limited real-time coaching or conversation intelligence features
