Outreach is the market-leading sales engagement platform used by thousands of enterprise revenue teams. It combines sequences, dialer, deal management, and conversation intelligence in one platform, giving sellers a guided path from first touch to closed-won.
Product Overview
Outreach's core strength is its sequence engine — multi-step, multi-channel outreach campaigns that auto-pause when a prospect replies and surface the next best action for reps. Beyond engagement, Outreach Commit provides AI-powered deal forecasting, while Kaia (its conversation intelligence layer) transcribes and analyses calls in real time.
Key Features
- Sequences: Automated multi-step email, call, and LinkedIn touchpoint cadences with A/B testing.
- Outreach Commit: AI-driven deal forecasting that predicts revenue outcomes with confidence intervals.
- Kaia (Conversation AI): Real-time call transcription, battlecard surfacing, and post-call summaries.
- Deal Grid: Pipeline review workspace showing deal health, activity gaps, and risk signals.
- Account-Based Workflows: Coordinate outreach across multiple stakeholders at the same account.
Best For
Mid-market and enterprise sales teams with dedicated SDR/BDR functions and RevOps teams that need full-funnel engagement analytics.
Pricing
Custom pricing only — typically $100–$140/user/month for the full platform. Contact sales for a quote.
Key Integrations
Salesforce, HubSpot, LinkedIn Sales Navigator, Zoom, Gong, Slack, Gmail, Outlook
Pros
- Most mature sequence engine on the market
- Strong analytics and reporting
- Excellent Salesforce bi-directional sync
Cons
- Expensive
- Complex setup and admin overhead
- UI can feel heavy for smaller teams
