Miro is the world's leading online collaborative whiteboard platform, used by over 60 million people for brainstorming, strategy workshops, process mapping, sprint planning, and visual project management. For RevOps teams, it serves as the go-to tool for mapping customer journeys, planning go-to-market motions, running retrospectives, and facilitating distributed team workshops.
Product Overview
Miro's infinite canvas supports any visual collaboration use case: sticky notes and dot voting for ideation sessions, swimlane diagrams for process documentation, customer journey maps, competitive landscape mapping, and OKR planning boards — all accessible simultaneously by any number of participants from anywhere. Its template library contains 2,000+ pre-built frameworks including SWOT analyses, customer journey maps, go-to-market planning canvases, and sprint retrospective formats — reducing the setup time for recurring workshops from hours to minutes. Miro's AI features generate diagrams, expand sticky notes into full plans, and summarise workshop outputs — helping facilitators capture and synthesise insights from collaborative sessions faster.
Key Features
- Infinite Canvas: Unlimited visual workspace for any format — sticky notes, shapes, diagrams, images, embeds, and freeform drawing.
- 2,000+ Templates: Pre-built frameworks for customer journeys, GTM planning, sprint retrospectives, process maps, and OKR boards.
- Real-Time Collaboration: Unlimited simultaneous collaborators with live cursors, comments, and voting — remote and hybrid workshop facilitation.
- Miro AI: AI generates diagrams, expands concepts, and summarises boards — accelerating visual documentation and synthesis.
- Integrations & Embeds: Embed Jira tickets, Figma frames, and data from business tools directly on the canvas — connect work and planning.
Best For
RevOps, product, and strategy teams that need a visual collaboration workspace for distributed workshops, journey mapping, GTM planning, and process documentation — especially in remote and hybrid environments.
Pricing
Free (3 boards). Starter: $8/user/month. Business: $16/user/month. Enterprise: custom.
Key Integrations
Jira, Confluence, Slack, Microsoft Teams, Zoom, Google Drive, Figma, Asana, ClickUp, Notion
Pros
- Best-in-class visual collaboration — infinite canvas supports any workshop format
- 2,000+ templates reduce setup time for recurring planning sessions
- Scales to unlimited participants — no practical limit for large workshops
- AI features accelerate synthesis of workshop outputs
Cons
- Free tier is limited to 3 boards — paid required for ongoing team use
- Can be overwhelming for users unfamiliar with whiteboard-based collaboration
- Performance degrades on very large, complex boards with many elements
