Kixie is a sales engagement platform that combines a power dialer, multi-line dialling, SMS outreach, and deep CRM automation in a single tool built specifically for sales teams. It integrates natively with HubSpot and Salesforce to trigger automated call sequences, log activity, and update records — making it popular with SMB and mid-market sales teams that want an all-in-one outreach tool.
Product Overview
Kixie's PowerCall parallel dialler calls multiple lines simultaneously and connects reps to the first human answer — matching Orum's core capability at a lower price point. Its Local Presence feature automatically displays a local area code to prospects being called, significantly improving answer rates in regions where callers screen unfamiliar area codes. Kixie's CRM automation layer is particularly strong: when a rep completes a call, Kixie can automatically trigger follow-up tasks, enrol contacts in email sequences, update deal stages, and send SMS follow-ups — all based on call outcome without rep manual action. This automation of post-call workflow steps gives Kixie a broader sales engagement platform positioning beyond pure dialling.
Key Features
- PowerCall Parallel Dialler: Multi-line parallel dialling with AI voicemail detection — connect reps to live answers and skip voicemails automatically.
- Local Presence: Display a local area code matching the prospect's region — improve answer rates significantly in area-code-sensitive markets.
- SMS Outreach: Two-way SMS alongside calling — send automated or manual texts as part of outbound sequences.
- CRM Automation: Trigger post-call automations in HubSpot or Salesforce — update fields, enrol in sequences, and create tasks based on call outcome.
- Voicemail Drop: Pre-recorded voicemail drops for unanswered calls — leave a personalised message in one click without recording each time.
Best For
SMB and mid-market sales teams that want a parallel dialler with strong CRM automation at a competitive price — particularly HubSpot and Salesforce users wanting deep calling integration.
Pricing
Integrated: $35/user/month. Professional: $65/user/month. Enterprise: custom. Free trial available.
Key Integrations
HubSpot, Salesforce, Pipedrive, Zoho CRM, Outreach, Salesloft, Slack, Zapier, Close, ActiveCampaign
Pros
- PowerCall parallel dialling at a lower price point than Orum
- Local Presence significantly improves cold call answer rates
- Post-call CRM automation eliminates manual follow-up workflow steps
- Strong HubSpot native integration — popular with HubSpot-centric sales teams
Cons
- Less sophisticated AI coaching during calls vs. Dialpad or Orum
- Analytics depth is more limited than enterprise-grade call intelligence platforms
- Customer support quality reported as inconsistent by some users
RevOps Jobs-to-Be-Done
- CRM-Native Calling for Sales Teams — Dial prospects and log calls directly from HubSpot, Salesforce, or Pipedrive contact records — with automatic activity logging, call recording, and voicemail drop without leaving the CRM. KPI: 2× increase in daily call volume by eliminating tool-switching and manual logging
- Power Dialer for Outbound Prospecting — Run PowerCall sessions where Kixie automatically dials the next contact as soon as the previous call ends, with one-click voicemail drops and live local presence dialing. KPI: SDRs make 3–4× more calls per hour with power dialing vs. manual dialing
- SMS Outreach and Follow-Up Sequences — Add SMS follow-up steps to sales cadences, sending personalized text messages after calls or emails via the same number reps use for voice, creating a unified communication thread. KPI: SMS steps add 15–25% more replies when added to multi-touch sequences
How It Fits Your Stack
Primary system of record: HubSpot or Salesforce — Kixie's deepest integrations and most popular use case
Key integrations: HubSpot, Salesforce, Pipedrive, Zoho CRM, Outreach, Salesloft, Zapier
Data flows: CRM contact → Kixie dial → call recorded and logged to CRM → SMS and voicemail sequences run from Kixie → outcomes synced back
Security & Compliance
- SSO / SAML: Google SSO
- RBAC / permissions: Yes
- Audit logs: Yes
- Certifications: SOC 2 Type II, GDPR
- Data residency: US
Implementation & Ownership
- Time to first value: Same day — browser extension or desktop app; CRM integration configured in under 2 hours
- Implementation complexity: Low
- Typical owners: Sales Development Rep, Account Executive, Sales Manager
Local presence dialing (matching area codes) significantly improves answer rates in US markets; include in pricing negotiation as it drives ROI quickly
Proof & Buyer Signals
Ratings: G2: 4.7/5 (600+ reviews); Capterra: 4.7/5 (250+ reviews)
What buyers praise:
- Reliable CRM integration
- Power dialer productivity
- Local presence dialing
- Excellent support
Common complaints:
- International calling coverage limited vs. Ringover
- Pricing adds up with all add-ons
- Reporting not as deep as Gong
Often Compared With
- Aircall — Aircall has a richer integration marketplace; Kixie is preferred by HubSpot-native teams for its deeper HubSpot integration and power dialing features
- Nooks — Nooks is purpose-built for parallel AI dialing at scale; Kixie is a more complete sales phone system covering calling, SMS, and CRM integration
- Orum — Orum targets enterprise teams with AI conversation intelligence; Kixie is the mid-market choice for teams wanting power dialing with strong CRM integration
