DocuSign is the world's most trusted e-signature and contract lifecycle management platform. Used by over 1 million customers in 180 countries, it provides legally binding electronic signatures and a full CLM suite for managing contracts from creation through renewal.
Product Overview
DocuSign's core e-signature product is universally recognised and trusted, removing the need to print, scan, and mail documents. Its IAM (Intelligent Agreement Management) platform adds AI-powered contract analysis, obligation tracking, and renewal management — turning static PDFs into structured, actionable data.
Key Features
- eSignature: Legally binding e-signatures accepted in 180+ countries with full audit trail.
- Contract Lifecycle Management: End-to-end contract management from authoring and negotiation through execution and renewal.
- AI Contract Analysis: AI extracts key terms, obligations, and risk clauses from uploaded contracts.
- DocuSign Gen: Auto-generate contracts from Salesforce opportunity data with one click.
- Negotiation: Redlining, version control, and approved clause library for contract negotiation.
Best For
Any organisation that sends contracts for signature — from SMBs needing basic e-sign to enterprises requiring full CLM with AI-powered risk analysis.
Pricing
Personal at $15/month; Standard at $45/month; Business Pro at $65/month; Enterprise custom.
Key Integrations
Salesforce, HubSpot, Microsoft 365, Google Workspace, SAP, Workday, Zapier
Pros
- Universal brand recognition and trust
- Legally accepted globally
- Strong CLM capabilities
- Excellent Salesforce integration
Cons
- Premium pricing for CLM features
- Template editing is cumbersome
- Overkill for simple e-sign use cases
